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Privacy Policy

Last updated: 2024-01-15

Introduction

Pristine Pest ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at pestcontrolscarsdale.com, use our services, or contact us through any channel.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

  • Fill out a contact form or request a quote
  • Call our office at 844-288-7740
  • Email us at sales@nopests.com
  • Schedule a service appointment
  • Sign up for newsletters or promotional communications

This information may include:

  • Name and contact information (phone number, email address)
  • Property address and service location
  • Details about your pest issue or service needs
  • Payment information (processed securely through third-party payment processors)
  • Communication preferences

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

  • IP address and approximate geographic location
  • Browser type and version
  • Operating system
  • Pages visited, time spent on pages, and navigation paths
  • Referring website or search terms that led you to our site
  • Device type (desktop, tablet, mobile)

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Schedule and deliver pest control services
  • Process payments and maintain service records
  • Send appointment reminders and service follow-ups
  • Improve our website, services, and customer experience
  • Send promotional communications (with your consent)
  • Comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

  • Service providers: We may share information with trusted third-party vendors who assist us in operating our website, processing payments, or delivering services, provided they agree to keep this information confidential.
  • Legal requirements: We may disclose information when required by law, regulation, legal process, or government request.
  • Business protection: We may share information to protect the rights, property, or safety of Pristine Pest, our customers, or the public.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our website and improve its functionality.

We may use the following types of cookies:

  • Essential cookies: Required for basic website functionality
  • Analytics cookies: Help us understand website usage patterns (via Google Analytics or similar services)
  • Marketing cookies: Used to deliver relevant advertisements and measure campaign effectiveness

You can control cookies through your browser settings. Disabling certain cookies may limit your ability to use some features of our website.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Service records may be retained for the duration required by applicable state and federal regulations.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your personal information
  • The right to opt out of marketing communications
  • The right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: